GOT QUESTIONS? WE'VE GOT ANSWERS. CHECK OUT THESE FAQS ABOUT THE
PointSocial.co.uk SERVICE, YOUR SOCIAL DATA REPORT, SOCIAL DATA
SCORING AND YOUR PointSocial.co.uk MEMBERSHIP.

PointSocial.co.uk is a membership service which gives you unlimited access to
your social data report. Members also enjoy other valuable services, such as social
fraud alerts & 24/7 monitoring.

Your report is generated by our social data reporting technology that has been developed specifically for social media profile scoring.

PointSocial.co.uk membership costs £32.50 per month. Please ensure you read all the terms and conditions before signup to our service.

Please see our Contact Us page or email us at customerservices@PointSocial.co.uk or call us on 0800 023 6249 and we will be happy to assist. We are open from 8am till 6pm Monday to Friday.

A Bit More About The Report

Your social data rating is an assessment of your social media activity from keywords, phrases used to connections. The overall score is calculated using multiple contributing factors.

Your social data report will include other personal information that you will have listed or connected to via social media like your listed employment details and previous names for example.

You can access your report as often as you want to, but it’s a good stance to view it when you receive an alert, if not monthly.

An alert means that there have been a change or a search on your social data report, We advise to view your report to see what has happened.

Go to the email we sent you when you signed up and use the link enclosed to request a new password, or contact us on 0800 023 6249 and we can resend the link via email to you.

You can cancel your membership at any time by calling us on 0800 023 6249, alternatively you can write or email us.

Please call us on 0800 023 6249 or email us at customerservices@PointSocial.co.uk and we will look into your complaint and provide a copy of our complaints procedure.